the complete guide to success story marketing

When a “Dated” Case Study is OK

Author: ; Published: Apr 10, 2009; Category: Writing Customer Stories; Tags: , , ; 2 Comments

datebook

Rarely do I include dates in a customer story. Numbers such as dates or specific product release versions can make a story look outdated more quickly.

However, if you want to show longevity or durability, go ahead and include dates. In that case, the older the date, the better.

I just included an install date of 2004 in a success story on a green technology product. The fact that the system still runs, with very minimal maintenance, demonstrates its longevity and ease for the customer – one of the messages the vendor wants to convey.